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Sage 50 Accounting - Sage Business Care


We Support Your Business Like No One Else

  • Your office manager is on vacation, leaving you to process payroll for the first time.

  • You want to pay vendors using your credit card but donít know how to set it up.

  • Youíre making the switch from QuickBooks® (good for you!) and need help converting your data to Sage 50.

Relax. With Sage Business Care1, you can call on a Sage support expert to help with questions related to your Sage 50 solution. Our U.S. based support team is highly experienced and knowledgeable, plus they are committed to getting you the answers you need as quickly as possible.

Even better, Sage Business Care is much more than access to support! Read on to learn about all the benefits you get when you choose Sage Business Care.


What Sage Business Care Offers

Sage Business Care is an auto-renewing service plan that reduces the time, effort, and cost of operating your business.

Sage wraps our powerful accounting and business management features with ongoing service and support you can trust, plus a few extras!

  • Sage 50 upgrades and updates for as long as you are enrolled in Sage Business Care.

  • Sage 50 Intelligence Reporting, a custom reporting tool integrated with Sage 50 using the familiar interface of Microsoft Excel and real-time Sage 50 data.

  • Small business webcast series.


Silver, Gold and Platinum

Choose from three different Sage Business Care plans, each one designed to provide the right level of coverage for your business.

  • Sage Business Care Silver is our basic plan and includes product upgrades, customer support via phone, chat or email and how-to advice that keeps you competitive.

  • Sage Business Care Gold offers the added convenience of updated payroll tax tables and forms for easy in-house payroll processing for up to 50 employees.

  • Sage Business Care Platinum includes in-house payroll processing for an unlimited number of employees, plus a designated support team that gets to know your business and specific needs.






Phone
call 800-339-8224
or 480-945-4455



TOP BENEFITS OF SAGE BUSINESS CARE



Unlimited2 access to support for your Sage 50 solution



Customizable reporting and greater insight with Sage 50 Intelligence Reporting



Small business webcast series



Sage 50 upgrades and updates while youíre enrolled



Payroll updates with Sage Business Care Gold and Platinum3




Sage Business Care
Keeps Your Business
Running Smoothly!





Compare Sage 50 Business Care Solutions


Which Sage Business Care plan is right for me? Silver Gold Platinum
Bccompare-Payroll Payroll Tax Updates

Access to Payroll Features3

Check

Up to 50 employees
Check

Unlimited employees

Bccompare-Support
Priority Phone Queuing

Check
Designated Support Team

Check
Appointment Scheduling

Check
Year-end Support Call

Check
Telephone
Response Time
4


2 minutes or less
Unlimited Access to
Phone Support
2
Check Check Check
Unlimited Online Support
Ticket Requests

Check Check Check
Unlimited Access to
Online Chat Support
2
Check Check Check
Remote Access Assistance2 Check Check Check
Bccompare-Software Product Enhancements
and New Features
5

Sage 50 Intelligence Reporting
Check

Check
Check

Check
Check

Check
Bccompare-Businessadvice Quarterly Webcast Series Check Check Check

1 Valid credit card required to activate service. To ensure continuous service, your Sage Business Care plan is an automatically renewing plan, and subsequent years will be automatically billed to the same credit card each year on the anniversary date of your purchase at the then-current rate after notifying you 30 days in advance of your anniversary date. The credit card provided with this purchase will be used to automatically renew the plan if there is no other credit card number already established as your standard credit card number on file with Sage. You may terminate the plan with at least seven calendar daysí notice prior to your renewal date and not be charged for the renewal.
2 Customer Support Analysts are available from 8:30 a.m. until 8:30 p.m. ET Monday-Friday, and reserve the right to limit calls to one hour or one incident. Assistance is limited to Sage 50 solutions.
3 A Sage Business Care Gold or Platinum subscription is required for all payroll functionality except Sage 50 Managed Payroll. Additional fees apply. Registration, authorized signature, valid email address, Internet access, and credit card required. May be subject to approval. Forms (except W-2s) for PR and US VI are not supported.
4 This is the average response time for Platinum customers. It may be higher in January due to higher than normal call volume.
5 Receive an upgrade to the next version of your Sage 50 Accounting software when it is released.


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Computerized Business Associates

4830 West Erie Street
Chandler, AZ 85226
480-945-4455 or 800-339-8224


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